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The latest reports from users having issues in Lubbock come from postal codes 79424, 79416 and 79423.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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Problems in the last 24 hours in Lubbock, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lubbock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near Lubbock, Texas
The most recent Optimum outage reports came from the following cities:Lubbock.
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| City | Problem Type | Report Time |
|---|---|---|
 Lubbock | TV | |
| Lubbock | ||
| Lubbock | TV | |
| Lubbock | Internet | |
| Lubbock | ||
| Lubbock | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Lubbock, Texas
Latest outage, problems and issue reports in Lubbock and nearby locations:
- alexandria (@alexxxandria__) reported fromLubbock, Texas
@rabiasquared I have phone chargers around our house in optimum locations so you’d never need one. but, my husband will need one to sit on a different couch, so instead of moving one in the living room, he’ll take one from the bedroom and then I don’t have a charger when I go to bed
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Heather (@haallen7) reported
@OptimumHelp Texting someone now! But WHY ??? Terrible timing! 😡😡
- Kiloe Young (@KiloeYoung) reported
@optimum I have now filed a complaint with the #BetterBusinessBureau against your terrible service. 15 Days without internet and 5 no call no shows by your techs. I’ve lost income. Don’t you dare try and pop up with your little @OptimumHelp chat bots that don’t do anything
- John Sutton (@nc_sutton) reported
@OptimumHelp Since our internet was never restored by Optimum, we were forced to change providers since I work out of my home. The fortunate news out of this is that I am getting better service so far with T-mobile and it is about $100 less a month. Who would have guessed?
- Warr1or_Gaming_Channel (@Warr1or_Gaming) reported
Well Optimum explain this one to me, cause i must be stupid. SRO booked in for the 27th Optimum said SRO been out but needs more time. Found out today from tech visit SRO never came out due to being sick... Internet STILL BROKEN!!! @optimum @OptimumHelp #TrashInternet #Avoid
- Linda Huntley (@LindaHuntley17) reported
@optimum Changed their name from #Suddenlink and still terrible service. Certainly NOT optimum! Our internet has been down for 7 hours now and no one is working on it from what I can tell.
- augustschild 🎮 (@augustschild1) reported
well ****... the internet is all wonky from storm, so no stream. :| again, @optimumhow is it that when it rains my whole neighborhood's Internet goes out?! y'all bought Suddenlink...gonna improve the infrastructure? come on, do the right thing and GET RID OF THE COPPER!!
- Kenneth Brown (@kib57) reported
@OptimumHelp Is the iPad app not working tonight?
- Joe Something (@JoeDe_) reported
@OptimumHelp is your streaming service down again?
- A 🦇-shaped Witch // Alice (@WitchofSteam) reported
Having to Shop around for A new Modem + Router Combo because the Ones @optimum Has you RENT OUT Are So Heinously Terrible that Every Technician I've spoken with Just hates them .
- KFighter (@KeishaFighter) reported
@optimum what’s going on with the app🤔it’s not working
