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Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.
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What isn't working?
Please let us know what issue you are experiencing with Suddenlink:
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In the last three months, how would you rate Suddenlink?
1.80 out of 5 7,835 ratings
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Problems in the last 24 hours in Lubbock, Texas
The chart below shows the number of Suddenlink reports we have received in the last 24 hours from users in Lubbock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Suddenlink. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Suddenlink users through our website.
Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (4%)
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Phone (4%)
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Live Outage Map Near Lubbock, Texas
The most recent Suddenlink outage reports came from the following cities:Lubbock.
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| City | Problem Type | Report Time |
|---|---|---|
 Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Wi-fi | |
| Lubbock | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Suddenlink Issues Reports Near Lubbock, Texas
Latest outage, problems and issue reports in Lubbock and nearby locations:
- Meggie Hunter (@meggie_hunter) reported fromShallowater, Texas
@Suddenlink has the worst customer service I have ever encountered. If I didn’t know better I would think they were trying to NOT do their job. If there was a better internet provider in Shallowater I would have switched long ago! #Horrible
- Lillie Crawford (@lillie_michelle) reported fromLubbock, Texas
@Suddenlink your WiFi is the worst.
- Kyle Fields ™ (@kyle_fields) reported fromLubbock, Texas
.@TMobile WiFi update: Cancelling and switching to @Suddenlink.Average T-Mobile internet speed received: 3.5mbpsPromised: 50mbpsPrice: $50/monthNew suddenlink service speed: 400mbpsPrice: $45/month
- Cory Rogers (@reatcory) reported fromLubbock, Texas
.@Suddenlink is the absolute disaster of customer service. Been on hold 2x with them for over 3 hours. They know the problem and yet haven’t resolved it. Now I can’t even get a call back or help to fix my issues. @SuddenlinkHelp
- 🍂Autumn L.🍂 (@Fall_85) reported fromLubbock, Texas
Hey @Suddenlink @SuddenlinkHelp you bill me every month for the internet and I pay you yet when I’m finally getting to watch @LSUfootball in the #CFBPlayoff & my internet is slowed down and so slow it’s buffering throughout the game. Thanks. 🙄🙄🙄
- Phil (@WestTexasPhil) reported fromLubbock, Texas
@SuddenlinkHelp I am having very slow internet speed in my office. How can I get the remedied?
- Travis Odom (@Burstaholic) reported fromLubbock, Texas
I hate that @Suddenlink has a fake outage checker and modem test on their website.What's worst is that it's a great idea - save the cost of a support phone call, easy! But instead it's just confusing and a little insulting.
- VAL__B (@ValBazan86) reported fromLubbock, Texas
Why the f*ckk am I paying 200$ for basic cable ? Suddenlink sucks
- Tanner Tarvin (@TTarvin22) reported fromLubbock, Texas
To cancel my cable and just keep my internet it will be $200 more for internet a month. @Suddenlink that is ridiculous.
- Planthropology Podcast (@Planthropology_) reported fromLubbock, Texas
@TeachersaurusRx @Suddenlink They're the worst.
- Kofi_Terabyte (@terabyteagyamfi) reported fromLubbock, Texas
@Suddenlink Your network has been offline at Lubbock texas @thehollylubbock and you dont even have a time frame to fix it. #lies #suddenlink
- Jared Keith Brannon (@jaredbrannon) reported fromLubbock, Texas
@hulu_support @DedOrbit If I wanna watch on my device I can do that for free on the NFL app. I want to watch it on my tv. @Suddenlink and @DIRECTV never have this problem. I’m not convinced Hulu is better.
- Andrew (@MeegDaddy) reported fromLubbock, Texas
Let’s give a BIIIIIG shoutout to @Suddenlink for being the absolute WORST WiFi company. Don’t ******* @ me @SuddenlinkHelp **** YOU🖕🏼
- Yusnier Borrego (@Yusnier_B12) reported fromWolfforth, Texas
@Suddenlink internet not working again ?? 😱 shocker. I’ve had more problems with you in the last 5 months than the last 12 years with any other provider. I can’t wait for someone else to be available where I live.
- Meggie Hunter (@meggie_hunter) reported fromShallowater, Texas
@SuddenlinkHelp ??? Help
- Jakob (@jakob_medina32) reported fromLubbock, Texas
@jshor10 @Suddenlink Somebody ran into a pole on 113th or sum sh*t like that!
- C 🌈🌻🦋 (@clarissayvonne_) reported fromLubbock, Texas
I’ve been on hold for 30 min w suddenlink sos send help
- CreedFanAccount (@jolejake) reported fromLubbock, Texas
@Suddenlink do not ever buy services from Suddenlink I tried to set up internet service and I’ve called them 12 times over 4 days and have gone from extremely slow internet to no internet and have been hung up on twice.
- spooda (@DezJohnson_) reported fromLubbock, Texas
My first day with suddenlink and this sh*t not working
- Planthropology Podcast (@Planthropology_) reported fromLubbock, Texas
@TeachersaurusRx @Suddenlink Lol yup. My bill keeps going up and the service keeps getting worse.
Suddenlink Issues Reports
Latest outage, problems and issue reports in social media:
- IceXLIV 氷 (@IceXLIV) reported
SuddenLink can suck my **** till I bust a nut I hate this stupid company
- JoshEPOO (@joshEPOO93) reported
@SuddenlinkHelp @galaxysnipess Yall are trash. You’ll never be compared to AT&T Gig Speeds.
- 2 ***** Of Brass (@2BallsOfBrass) reported
@SuddenlinkHelp No, you haven't been "assisting" me in DM because the only thing you will say is call Customer Support. #1 I won't piss my time away in your phone system from HELL. #2 Still won't waste time with foreign speaking agent who wants to run test before listening.
- 💛🤍Sun-Milf Tori "Shiny" Fynix💜🖤 (@Shiny_Fynix) reported
suddenlink charges so ******* much, and somehow my bill gets higher and higher every month. this is ridiculous. I'm gonna tell my stepdad to cancel his service and we'll open one in my name so that I have control and it'll be less than HALF of what we pay now. this is ridiculous.
- mikethephantom (@mikethephantom9) reported
@Suddenlink fix your ******* internet
- Kentrell D. Luffy (@wauthh) reported
@SuddenlinkHelp @Suddenlink I need your help my wifi not working
- ♡ ⋆ ˚｡⋆୨୧˚❀eℓℓie❀˚୨୧⋆｡˚ ⋆ ♡ (@SugarxBlossom) reported
Recommendations for a new internet provider? I'm so fed up with @Suddenlink/@SuddenlinkHelp with their bullsh*t excuses and pathetic technicians. I've been without internet for a week without proper resolution. I'm so sick of their incompetence and poor service! 😡
- Stuart Burson (@stuartburson) reported
Would love to game tonight but my upload speed is extremely poor tonight @Suddenlink @SuddenlinkHelp
- Manjunatha Muniyappa (@immanjum_kar) reported
@Suddenlink I wanted to sign up but can't. Biggest problem is convincing ur customer care that you offer service in my neighborhood. My neighbor has been using internet for almost a year but you guys are so unintelligent that you can't accept the fact.
- Sean Fuller (@sean_fuller) reported
@SuddenlinkHelp I am trying to work from home and have been down since lunch. Any ETA when I'll be back up again?
