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The latest reports from users having issues in Tyler come from postal codes 75703, 75701 and 75702.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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Problems in the last 24 hours in Tyler, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Tyler and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near Tyler, Smith County, Texas
The most recent Optimum outage reports came from the following cities:Tyler, Lindale and Chandler.
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| City | Problem Type | Report Time |
|---|---|---|
 Tyler | Internet | |
| Tyler | Wi-fi | |
| Tyler | Internet | |
| Tyler | Internet | |
| Tyler | Internet | |
| Tyler | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Tyler, Texas
Latest outage, problems and issue reports in Tyler and nearby locations:
- Joshua Van Tassel (@JoshuaVanTassel) reported fromTyler, Texas
Been with @optimum ever since they switched from suddenlink. Since the switch. The usual great internet service has gone to ****. Constantly going out, not hitting even close to the speeds I pay for.
- S L Williams (@slwgolf1) reported fromFlint, Texas
@OptimumHelp Any idea why the internet not working in the Flint Tx area ???
- cindy saigling (@texas1260) reported fromHideaway, Texas
@OptimumHelp Why can’t Optimum come to Hideaway,Tx and fix the outside issues with nodes? We are down several times a day around the North end of the lake. It is so very frustrating that you can’t seem to fix the issue. Optimum is our only choice out here and basically stuck!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Shawn (@Grandmadelaney) reported
@optimum suddenlink you can change your name but still a bad company.. you internet is the worst… so glad you don’t have the monopoly in our town anymore
- Sean P (@amerikatz) reported
@Swqnky @optimum What is going on, it's been going down multiple times a day...going on for more than a week
- Nama Soukouna (@NamaSoukouna) reported
@theevo @OptimumHelp Yes every time the technician showed up they will charged you $80 for that it’s like scam their technician will lied and said they fix something in your house and you get bill for $80
- Nama Soukouna (@NamaSoukouna) reported
@theevo @OptimumHelp That’s what you get with optimum every two weeks the service goes down the technician showed at your door you get charged for $80
- Agyt (@Agyt32411204) reported
@OptimumHelp Optimum I need help it saying weak security for router on my phone
- Venkata R Guttikonda (@gvenki02) reported
@OptimumHelp Hi, this is the third time we have an outage of internet in our area today since morning. Dellwood Rd, Edison, 08820. Do you know what is going on ? Its terrible to have outage like this on a working day
- Sean P (@amerikatz) reported
@kitsuneminx @optimum I am in Central NJ, it's been going down 5-10 times a day since the beginning of last week, and when it's up, it's is sooo sooo slow
- MAGALegend (@legendary_maga) reported
@SpITtec @OptimumHelp They won't even announce there is an outage
- Yahdira (@IAMxYayaM) reported
@optimum gets on my ******* nerves such a horrible company
- Joe Keffas (@joebot926) reported
@optimum terrible customer service and math skills. If I switch from a triple play package to just internet and I only paid my bill 2 days ago why did I only get an 80$ credit on my 202$ bill. Pretty sure 2 days worth of service is not 122$ worth.
